Privacy Policy
Big Fish Automation LLC, DBA JellyFish Lighting operates the www.jellyfishlighting.com website, which provides the SERVICE.
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the JellyFish Lighting website.
If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at www.jellyfishlighting.com, unless otherwise defined in this Privacy Policy.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
SMS/Text Messaging and Mobile Information
If you provide your mobile phone number and opt in to receive text messages from JellyFish Lighting, we may use your mobile phone number to send communications related to your inquiry, requested services, appointments, customer support, the JellyFish Lighting Authorized Dealer program, and other communications you have requested or consented to receive. Where permitted by your consent, these messages may also include marketing or promotional communications.
Message frequency varies. Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. After opting out, you may receive a confirmation message, and we will stop sending SMS messages to that number unless you opt in again. For assistance, reply HELP or contact JellyFish Lighting at 801-894-9231.
Consent to receive marketing text messages is not a condition of purchasing goods or services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
We may share information with service providers that assist us in delivering communications or operating our services, but only as necessary for them to perform those services on our behalf.
Quote Requests and Authorized Dealers
When you submit a request for a quote or request information about JellyFish Lighting products or services, we may share relevant contact information and details about your inquiry with an authorized JellyFish Lighting dealer serving your area so that the dealer can respond to and fulfill your request.
This sharing is for the purpose of responding to the request you initiated. SMS opt-in data and consent will not be shared with authorized dealers or other third parties for their independent marketing or promotional purposes.
Log Data
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
For more general information on cookies, please read “What Are Cookies”.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Mobile Application Data
Our JellyFish Lights mobile app collects anonymous usage information to help us improve the app. This information is not linked to your account and does not include your name, email address, advertising identifiers, or precise location.
This information is processed on our behalf by Google Analytics, a service of Google LLC (described at https://policies.google.com/technologies/partner-sites), and is retained for up to 14 months. You can stop this collection at any time in the app under Settings > App Information > Share usage data. Turning it off also clears the anonymous identifier stored on your device.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Links to Other Sites
Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.