This company is a mess. I’ve asked for quotes multiple times and nothing. If it’s this hard to get a quote I’m not interested in seeing what it’s like to get them to come to the house to install lights. No thanks.
An absolutely amazing job. The crew that installed our lites were as good as it gets. Never had a worry in the world, and that means a lot these days. I’m use to watching crews do their job, and must say, some need watched, a lot. Not these guys. Very professional and very thorough. Thank you for a worry free installation.
The crew was right on time took great care of the work areas to avoid damage and took the time to explain the system!
Thank you so much for the beautiful lights. The boys did a fabulous job installing and helping me understand how to work them. Also thanks for the service man Josh, who came and tweeked my lights. I’m so excited about the lights.
We sent them a referral and almost 3 years later we still have not received our $100 even after several attempts. I have talked to several different people with the promise of it being taken care of and yet nothing. The couple we referred has contacted them several times also. Yet I get daily emails, almost to the point of harassment wanting me to add more lighting to my house. Hah! NEVER gonna happen at this point! I have since referred three people to their competitor and they have had nothing but a smooth, pleasant transaction in addition to them saving hundreds of dollars. Save yourself the headach and harassment and go with a different company. Worst customer service ever!!!
The people of Jelly Fish lighting were so helpful and answered all my questions and the lights are simply amazing
Very happy with our JellyFish lighting! Our salesperson (Trevor) was extremely helpful in answering our questions and giving us a reasonable bid! We were able to schedule installation within a week and had a great crew come out. Brian, the lead technician also did a phenomenal job! Our house came with some challenges due to our vaulted ceilings. They were able to find solutions for everything and we could not be more thrilled with the end result! The app for the lighting takes a little getting used to but again, Brian explained the different options and set up zones for us. He demonstrated some of the preset themes and made sure every last light was working. My husband and I sat out one night and went through all the fun presets for the different holidays/seasons and it was like watching fireworks on the 4th of July! So many cool options and features! I definitely recommend JellyFish lighting!
Happy Birthday Brooklyn! What a great new way to celebrate. I love my new JellyFish lights!I was very careful in choosing a product. JF went above and beyond my expectations and gave me exactly what I wanted.
Our installation was on Wednesday,August 16, 2023. Absolutely amazing customer service and perfect installation. A professional crew arrived, worked and cleaned up... all in one day! My extensive research for exterior lighting led me to JellyFish Lighting!❤️ I love made in the USA! ❤️#DiscreetFromTheStreet
We’re very happy with our Jellyfish lighting. We installed an awning in our backyard and decided to use Jellyfish lighting for the light source. This was my husbands idea and I was not totally sure about its efficiency of lighting up the space, but It does a great job and we’ve had a lot of fun playing around with the lights (including the grown children in the house). They did a great job of matching the colors of our awning and house to make it blend, We did have to change the box because of the fan noise being so close to where we sit, but once we got the upgraded box, I haven’t heard it run at all. Apparently this box is usually put in the attic or garage, but because we were using it for our patio, we didn’t run the wires that far. We are extremely happy with the product and love all the features. And colors.
Overall I enjoy my JellyFish Lighting. It can do some pretty neat things and look really cool. I feel it's overpriced for what it is and the app could be more user-friendly.
It was the day before the Fourth. Phone App was saying it couldn't establish connection. Autumn, the receptionist was skilled in walking me through preliminary diagnostics. She determined that a field technician would be needed to fix the situation. First opening was this Friday (four days later and after the Fourth celebration.)I expressed disappointment because we were not be able to customize the lights for my daughter's Nursing Master's degree celebration last night. Being sympathetic, she was able to squeeze us in this afternoon. The polite and efficient field technicians remedied the problem by installing a booster with no charge. Very happy with JellyFish Lighting and the personal touch.
I was looking at different lighting companies, and a friend told us about JellyFish lighting. They ended up being the best value and many more lighting options. Everyone I dealt with was super nice and very knowledgeable Jake came out with the measurements and quote. Then worked with Shelby on schuling, which we had to do a few times because of the snow. Bryan and his team installed them and did a super job.We started with U of U colors . We now have easter colors. You can make any arrangement you want. You won't be sorry if you go with JellyFish and this team of employes.Mike
Jellyfish Lighting is the only way to go for permanent home lights. They’re fast to get you a quote and even faster to install. The phone app is easy to use and there are literally thousands of colors and options to choose from. No more climbing on my roof to put up or take down holiday lights!
We've had this since October. It was a lot of fun during the holidays. Had an issue with the controller last week and they immediately came out to help when the troubleshooting steps provided didn't work. Excellent customer service!It is so much nicer than putting up then taking down lights just for the holidays. It's not cheap but I think adds to the house.I especially love how I can break up the house into zones and have a different set of colors and patterns for each zone. I can even break up the zone into ports which is nice with our front of house.Would highly recommend!
We love our Jellyfish lights! The install went well and they explained how to use the lights, they are beautiful and elegant looking. When we had an issue they were quick to come out and correct it!
Love our lights! We get so many compliments on them! They were quick to come out and give us a bid. We waited a couple weeks for install but it wasn’t too bad of a wait. The installers were really awesome and so friendly. They did miss a little section so I reached out to customer service. They were here the next day and were done in 5 minutes. Awesome customer service and a good price!
Our experience with JellyFish Lighting has been incredible. Our salesman, Mitch, was great at helping us figure out what we wanted and what would look best on our house. He was very professional and made sure we were happy with the design before we purchased.Installation was easy and the install guys did a great job. Our lights look incredible and its so convenient to change the design or schedule on the app.
A lot happened with this company in learning their operations. Michael and Derek we’re both very helpful in answering questions. The president made an effort to meet me and make sure everything was good to go.I provided a wiring plan and specs, they were good about making sure all was provided to Complete the job. My advice to buyers is Make sure you do a good job of going over the plans with them.I had a couple issues but Jellyfish was willing to make things right and make them right in a fast respectable fashion.I am hoping and looking forward to doing more business with this company.I am an installer in Southern Utah. Knowing a company is willing to do what’s right and go above and beyond is refreshing.
I love decorating for the holidays and have been wanting to get permanent lighting for several years now. My hubby refuses to get on the roof so this made perfect sense to me. Though a bit pricy I love the job jellyfish did and all the custom lighting I can have, and it’s awesome for security lighting as well. I’m very happy with it and would highly recommend. It’s fun to have lighting for all the holidays and sporting events.
Jellyfish lighting is the way to go if you want your house to look amazing! These lights are the real deal. So much brighter than the competitors, and they sit flush with your house so nothing sticks out. Where others give you perminent christmas lights, these are true house accent lights so the house glows instead of a dinky bulb like the others.I hade a few technical issues where the app would crash, the control box would crash, and lights would stop working. Josh came out and got everything squared away. Amazing customer service and truly knowledgeable staff.There are still a few functions I wish my lights would do, but future updates are in the works and hopefully they will be able to implement my suggestions to not only take these lights to another level, but also stay ahead of their competition and blow them out of the water. I know I do a lot more with the lights than the average user, and love that they have the capability to update their system to unlock the true potential of these lights. Love my lights! Thanks jellyfish! (sorry all my other neighbors that went with the cheaper brand. Your dim lights are no match for my brilliant glow!)
Turned out great. I wish I could post a video on the different sequences. Pretty crazy. Hope they last like promised. But a 5 star for install in one day. They cleaned up around the house. Some debris left on the roof that I’ve seen out windows. It’s minor. Got in a hurry. But they got with me when they were done to check every light was working and in contact. I wanted them for every day accent use. Which I didn’t have any lights in my eves to begin with. Happy to use the Holliday lighting features that they already feature in the app to use for this Christmas. Made my kids happy. And I don’t have to get on the roof ever again!
Nikki and Anthony from Jellyfish Lighting just finished the installation of my lighting. I couldn’t be more thrilled with the end results, Both Nikki and Anthony where here when they said they would be, very friendly and informative. The installation blends in perfectly with my house, you can’t see them until the lights are on, I love how flexible the light settings are. I would highly recommend this company based on how professional and knowledgeable these two where.Sincerely,Brian Johnson
I'm so "jelly" of my neighbors who have your lights. They just had them installed last week and one of your employees was their helping them out . I don't remember his name he had glasses shaved head with a beard. I of course had to start asking him questions about the lights. He was so nice and very well knowledgeable about them. He showed me how your app works and all the awesome features of it. He even showed what he had just made for the fourth of July for my neighbors. It looked awesome during the day but at night when they came on let's just say my neighbor's house is the talk of the neighborhood. I now want these lights. It's just convincing my husband to get them. I asked him for an estimate but he was unable to give me one on the spot due to it not being his field. but he did refer me to Ashley with her card and asked if he wanted me to have him call her for me but I told him no rush yet I have to again convince my husband. He definitely answered all my questions I had about what we could do on our house and it was such a pleasant experience just speaking with him and him talking time out to treat me like I'm the one with the lights.i can't wait to get these light!
We are LoVing our new JellyFish Lighting!!!Good Pricing, Great Sales / Service & Excellent Installation. Our interactions with JellyFish Staff was Fantastic! The Installation Crew we're Nice, Courteous & Extremely Knowledgeable / Professional.I would highly recommend JellyFish Lighting if you like Christmas Lights but hate putting them up every year... These are permanent all occasion lights that add a custom charm & curb appeal to your home for any holiday or occasion that will last for years to come!...I just can't say enough good things about our purchase!!! Thanks JellyFish!!!
The Jellyfish sales person was friendly and courteous. He answered all of our questions. The installation staff were professional and did a great job. When they were done, except for the lights being up you couldn't tell they had been here. I love the way we can customize the patterns of light.
These light are brighter and the programs and colors are so much better and vivid. Programs are nuts good. You can section out your to do different things. This is unbelievable. Thks so much for your expertise and service.
We've LOVED having our lighting! I hated the thought of being on the roof for set up and take down every holiday season. Now we also change them around and use them for all holidays. All of our neighbors comment and ask about them.Relatively easy to use and their app is really well put together. They're worth 10 times what we paid for them. So happy that we took the jump and had them installed.The staff is amazing and helpful. The installer took time to educate me on the different functions so I could get the most out of the product.We've seen other brands installed, and the low profile and overall quality surpassed all others we've seen.I have told and will continue to tell people of the value and enjoyment we've got from choosing jellyfish lighting.
We love our Jellyfish Lights. I love the scheduling feature so my lights come on automatically. The lights have so many awesome options that I can change to whatever I want for all the holidays. And I don't ever have to worry about who I'm going to get to hang my lights again.
Our Jellyfish lights went up during the late fall, and we could not be more pleased! The installation was expertly completed at the scheduled time. The variety of light patterns is excellent, and brief online videos are helpful in uncovering the many options. The lights brighten up the short, cold winter days, adding interest and color to long evenings. We are very glad we added them to our home.Larry and Tina Howard, Murray
Love our JellyFish lights. They were easy to work with and took care of everything. We love being able to change the colors whenever we want. No more climbing on the roof to put up lights before it snows. Highly recommend them.
Very happy with my permanent lighting. I did have an issue with a section going out, but Jellyfish sent a customer service rep to fix it. We haven’t had anymore issues. It’s fun to have lights on Halloween, Valentine’s Day, July 4th in addition to Christmas.
Jellyfish lighting is awesome, they do magnificent work and the lighting is super fun to play with. I am so glad that I spent my money with them. Brad is an exceptional man and was way easy to work with. Next year we are going to add on to our lights. We love them. Thanks again jellyfish lighting for the exceptional job. Look forward to doing business with you again.
We got Jellyfish Lighting and they were absolutely great to work with! They have been very responsive with any questions that we have had, and have been wonderful with showing us how the programs work.I love being able to customize our lights with each holiday, the kids think it is fun to pick out the designs as well! We get compliments on them all of the time also. They look so nice on the house! Definitely recommend having them installed!
The lights are amazing and I feel there's nothing you can't do with design and color. It's a bunch of fun to play with them. (The phone app is a bit clunky and has a learning curve, but it seems it's slowly improving).As far as dealing with the company, the only real issue we had was with some issues with the professionalism of the installers. I sent an email to the company detailing my complaints and I was pleasantly surprised to hear back from the CEO who had a good apology.So, overall, highly recommended if you don't mind spending a while learning the quirks of the phone app (that is if you want any level of light customization).
Installation was fast precise and overall excellent the schedule was full but they managed to squeeze our project in amongst other jobs the same day. The lighting is fantastic should have done it years ago
I had these installed a few weeks ago, prior to Thanksgiving. All I can say is WOW! From the install, to the quote, to the product themselves - everything has been absolutely fantastic.I've been asked countless times how & where I got these lights (if only JF had a referral program ;).Everything from the Holiday colors to accent lighting adds a special touch to my new home!Love the product and look forward to having fun for years to come.
Hey all, if you are looking to have permanent Holiday/all year round lighting on your home? Jellyfish Lighting this is a great company to use. They do a great job and guarantee their work.
Huuuge shout out to Jake, Anthony, and Vince! They did an A+ job installing and went above and beyond at every level. They took the time to hardwire my setup so that not a single wire was exposed, and even touch-up painted a portion of my awning that had nothing to do with their install. Super professional and efficient.Seriously so impressed by the company and their employees. The end result is everything we hoped it would be! 10/10 would recommend to a friend.
The lights look awesome. The built-in patterns are really great. I'm only giving 4 stars instead of 5 for two reasons:1. The lights aim downward, so they look best when you are close to the house, looking up. It would be great if they could aim outward a little bit more, to look more like a traditional Christmas light.2. The app does not let you program your own light patterns. As a result, I can't set up white security lighting with the built-in patterns (e.g., 4 lights spaced evenly across the front of the house), because the built-in patterns create an asymmetrical spacing of the white lights that looks bad.UPDATE: As of October 2020, you can create custom light patterns. I’m keeping the rating at 4 stars because the app is literally the hardest app to use I’ve ever seen. It’s extremely unintuitive. I had to watch 4 different Jellyfish instructional videos, multiple times each, to figure out how to use it. It’s truly terrible, and I’m a software developer, so I know how to figure out how to use apps. It’s just amazing how hard to use this app is. It’s almost like they paid their developers extra money to make it difficult to use.
So I have had jelly fish lights now for about 2 months. They are the talk of the neighborhood and my air bnb guest love them!The update that is coming soon will make it even better. The preset options are nice but I can’t wait for the update!Here is a pic all one color- which you don’t have too but it is the only pic I have right now!
Good product, so far works great and love the pre-set options. Wish it had more customization options so I could create my own program. Little tricky to get the white lights to be warm instead of cool white. Excited to get more programs and effects in future updates
I love my Jellyfish lights. Disappear in the daytime. Mood lighting at night. Outrageous and bright when I want them to be. The install process was seamless. Nice people to work with. I am ready for an app update with more options and Internet control capability.
Lead time to have lights installed was over a month and a half around the holidays.First installation was not as professional as I had hoped. I made one call to Jellyfish and they sent another crew out immediately to address my concerns. The second crew was great and addressed all of my concerns and more. I love the lights and the ease of control.
I have had mine for a couple years now and they look as fabulous now as they did day one!Love the many different color settings and in-between holidays I set them to white for security lighting, so awesome! Worth every penny
